apaleo consulting & onboarding for hotels
NEO Digital – Erich Nigg guides hotels and serviced-apartment operators around the cloud-native apaleo PMS: from the first consultation through setup and data migration to choosing the right tech stack – and stays your contact afterwards.
Note: The product LeoFlex is pure self-service and needs no onboarding. The services described here are a separate, personal consulting offer by NEO Digital around apaleo and your tech stack.
Everything from one source
apaleo consulting
Processes, distribution, automation and digitalisation for your hotel operation – and whether apaleo fits your property at all.
apaleo setup & data migration
Account setup, units, rate plans, policies and integrations – future reservations and master data are migrated cleanly.
Tech-stack selection
Which tools, integrations and providers from the apaleo ecosystem fit your hotel – assessed vendor-neutrally.
Training & ongoing support
Your team gets hands-on training – and after go-live a fixed contact person stays on board for support and further development.
Six steps to a safe apaleo migration
A clear, guided process – you always know what is being worked on, and daily operations are not disrupted.
- 1
Consulting & analysis
Clarify requirements, existing systems and goals – and whether apaleo fits your operation.
- 2
Setup
Units, rate plans, taxes, policies and all required integrations are configured.
- 3
Training
Your team is trained directly in the fully configured system – so everyone knows their way around “their” apaleo from day one.
- 4
Data migration & checks
Future reservations and master data are migrated to apaleo and verified; the previous system remains as an archive.
- 5
Go-live
A controlled switch – guided, so operations keep running smoothly.
- 6
Ongoing support
After launch, NEO Digital stays on board: support, optimisation, new integrations – and refresher training when needed.
Consulting from the makers behind LeoFlex
- apaleo integration partner with real hotel know-how.
- Makers of LeoFlex – we know apaleo from the development side, too.
- EU-first – privacy and data storage in Europe.
NEO Digital – Erich Nigg
support(at)leoflex.io
www.neo-digital.at
Frequently asked questions
apaleo is a cloud-native, API-first property management system (PMS): everything runs in the cloud, the interfaces are open, and you combine exactly the tools your property really needs – instead of a monolithic legacy suite. It scales from apartment buildings to hotel groups and has a transparent, modular pricing structure.
Hotels and serviced-apartment operators that want a modern, cloud-native PMS with an open API – from city hotels and small groups to flexible apartment concepts with self-check-in. Whether apaleo fits your operation is exactly what the free initial consultation clarifies.
In six clearly defined steps: consulting & analysis, setup (units, rate plans, policies, integrations), team training directly in the fully configured system, data migration with verification, a guided go-live and ongoing support afterwards – including refresher training when needed. You always know what is being worked on, and daily operations are not disrupted.
No. Future reservations and master data are cleanly migrated to apaleo; historical data stays in your previous system, which keeps running as an archive. That keeps the switch low-risk and your business able to look up anything at any time.
Yes – ongoing support is at the core of the offer: a fixed contact person for support, optimisation and new integrations around apaleo and your tech stack. You reach us conveniently via the contact form or the Leo chat.
LeoFlex is a pure self-service product: activate modules and go – no consulting or setup by us involved. apaleo consulting is a separate, personal services offering by NEO Digital for introducing and supporting the PMS itself. Consulting terms are agreed individually in the initial consultation.
Ready for the next step?
From the first consultation to the right tech stack – NEO Digital guides your hotel around apaleo.